Who do I contact with other snow plowing concerns, questions, or to report damage?
During normal business hours of 7:30 a.m. to 4:30 p.m., Monday through Friday, call the Public Works Department at 802-264-5620. After hours calls may be directed to the non-emergency line of the Colchester Police Department at 802-264-5556. On call public works supervisors will be contacted if it is an emergency situation that requires an immediate response.

Otherwise these calls will be deferred until the next regular business day. You may also find the answers to other questions you may have within our Snow and Ice Removal Plan.

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1. When will my road be plowed?
2. Why does a street right next to my street get plowed first and the snow plow does not come back until hours later to plow my street?
3. Why does the snow plow leave a windrow of snow that blocks my driveway?
4. Why do the snowplows sometimes come by a second time and leave a windrow of snow on the end of my driveway after I’ve already shoveled it?
5. Does the Town have a bare road and sidewalk policy?
6. What is the Town’s parking restrictions during the winter?
7. My mailbox was damaged when the snowplow came by – will the Town repair it?
8. Why does my lawn get damaged by the sidewalk plow and will the Town repair it?
9. Are gravel roads treated any differently than paved roads?
10. Does the Town apply salt or sand to town sidewalks?
11. Who do I contact with other snow plowing concerns, questions, or to report damage?